These terms have the same meaning throughout this Help Center. Interface labels are shown in bold when they refer to a control in Kolo.
Organization and People
Term | Meaning |
Organization | Your company’s space in Kolo. |
Team member | A person added to an organization. |
Kolo account manager | Your contact at Kolo who coordinates onboarding and approves your organization. |
Role | The organization-level access assigned to a team member. The roles are Owner, Admin, User, and Employee. See Roles and Permissions. |
Employee | The role used for a person who can be a cardholder without dashboard access. |
Cardholder | The person whose name a card is issued in. |
Assignee | A person assigned access to a card in the dashboard. An assignee isn’t necessarily the cardholder. |
Sign-in email | The email address used to access your Kolo login. |
Work email | An email address in a person’s cardholder profile. It’s separate from the sign-in email. |
KYB | Know Your Business, the verification process for a legal entity. |
Source of funds (SoF) | Information and documents showing where your business funds come from. |
Accounts and Money
Term | Meaning |
Account | A container for funds within an organization. In this Help Center, account means a funds account unless stated otherwise. |
Login | The credentials or sign-in method used to access Kolo. |
Deposit | Funds sent into a Kolo account. |
Transfer | Funds moved between accounts in the same organization. |
Swap | The interface action for exchanging one currency or asset for another within an account. |
Withdrawal | Funds sent from an account to an external destination using Send. |
Spending priority | The account setting used to select which available currencies or assets can fund payments and in what order. See Set Spending Priority. |
Network | The blockchain used for a crypto transfer. |
Transaction ID | The identifier of an operation in Kolo. |
Transaction hash (TxID) | The identifier of a transaction on a blockchain. It’s different from the Kolo Transaction ID. |
Cards and Payments
Term | Meaning |
Ads Cards | Kolo’s virtual card product for advertising payments. |
BIN | The opening digits of a card number used to identify a card range. The BIN shown during issuance helps you identify the applicable card terms. |
Issuance | Creating a new card. |
Issuance allowance | The number of cards a team member is allowed to issue on an account during a specified period. |
Spending limit | The maximum amount a card or organization can spend during a specified period. |
Merchant | The business requesting a card payment. |
MCC | Merchant Category Code, a code assigned through the merchant’s payment provider to describe its business category. |
Authorization hold | Funds reserved for a card payment before the merchant completes it. |
Settlement | Completion of an authorized card payment. |
Reversal | Cancellation or adjustment of a card authorization. See Ads Card Refunds and Reversals. |
Refund | Money returned by a merchant after a payment has settled. |
Dispute | A request to challenge a card payment through the applicable card-payment process. |
3D Secure (3DS) | Additional verification requested for an online card payment. |
Frozen | A temporary card state. See Freeze or Unfreeze a Card. |
Closed | A permanent state for a card, account, or organization. The effect depends on which one is closed. |