Skip to main content

Change or Reset Your Password

Change a password you know in Personal Settings, or reset a forgotten password from the sign-in screen.

Use Personal Settings to change a password you know. Use the sign-in screen to reset a forgotten password.

Situation

Where

You know your current password

Personal Settings → password settings

You forgot your password

Sign-in screen → Forgot password

Change Your Password

  1. Open Personal Settings.

  2. Open the password settings.

  3. Enter your current password.

  4. Enter and confirm the new password.

  5. Save the change.

Reset a Forgotten Password

  1. On the sign-in screen, select Forgot password.

  2. Enter your sign-in email.

  3. Use the one-time code sent to that address.

  4. Complete two-factor verification if requested.

  5. Set your new password.

Email didn’t arrive? Check the address and your spam folder before requesting another code.

Other Sign-In Methods

Changing your password doesn’t remove your configured passkeys or two-factor authentication.

Can’t access the email or verification method needed to reset the password? See I Can’t Sign In.


Need Help?

Contact us through the support widget or at [email protected] with your sign-in email and the error message. Never send your password or one-time codes.

Did this answer your question?