Use Swap to exchange one supported currency or asset for another within the same account.
Who can do this: Owner, Admin, or a User with Manage money on the account
Before confirming: review You send, You receive, the exchange rate, and any fee shown
Rates: can change — review the quote immediately before confirming
Make an Exchange
Open the account.
Select Swap.
Choose the asset to exchange and the asset to receive.
Enter the amount.
Review You send, You receive, the exchange rate, and any fee shown.
Confirm if the quoted result meets your needs.
Review the quote immediately before confirming, as rates can change.
Check the Result
Open the operation in Transactions to review the completed amounts and exchange details.
Good to know: a manual swap and a conversion within a card payment are different operations. For a card payment, review that payment’s own breakdown.
For charges, see Fees for Deposits, Transfers, Swaps, and Withdrawals and Ads Cards Fees.
Need Help?
Contact us through the support widget or at [email protected] with the account, the Transaction ID, and the amounts you expected.