Kolo

Open a card’s details when you need to add it to a supported advertising platform.

Where: card list → select the card → Show details

What you’ll see: card number, expiry date, CVV, cardholder name, and billing information

Billing details: always use the ones displayed in Kolo

- Where: card list → select the card → Show details
- What you’ll see: card number, expiry date, CVV, cardholder name, and billing information
- Billing details: always use the ones displayed in Kolo

Review the card number, expiry date, and CVV.

Check the cardholder name and billing information shown for that card.

1. Open the card list and select the card.
2. Select Show details.
3. Review the card number, expiry date, and CVV.
4. Check the cardholder name and billing information shown for that card.

Use the billing details displayed in Kolo when a merchant asks for them. Don’t substitute another person’s name or address.

Check <a href="https://help.business.kolo.xyz/en/articles/17252933">Supported Merchants for Ads Cards</a> for supported uses.

If the merchant requests an extra confirmation, follow <a href="https://help.business.kolo.xyz/en/articles/17252919">Confirm a Payment with 3D Secure</a>.

- Check <a href="https://help.business.kolo.xyz/en/articles/17252933">Supported Merchants for Ads Cards</a> for supported uses.
- If the merchant requests an extra confirmation, follow <a href="https://help.business.kolo.xyz/en/articles/17252919">Confirm a Payment with 3D Secure</a>.

Never send your full card number or CVV to support. The card name and last four digits are enough to identify it.

___________________________________________________________

Contact us through the support widget or at <a href="mailto:support@kolo.xyz" rel="nofollow noopener noreferrer" target="_blank">support@kolo.xyz</a> with the card name, its last four digits, and the card status shown.

Find a card’s number, expiry date, CVV, and billing information to add it to an advertising platform.

View Card Details and Billing Information

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Create your workspace and invite the people you work with.

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Issue	What to do
Card details are unavailable	Check the card’s status and your access. Sensitive details may be unavailable for a card that is frozen, closed, or expired.
You can’t tell why the details are hidden	See I Can’t See an Account or Card or contact our support team.

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Confirm a Payment with 3D Secure

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Organization Limits and Card Issuance Allowances

An Ads Card Payment Was Declined