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Switch Between Organizations

Move between the organizations your Kolo login belongs to, and what to check if one is missing.

One Kolo login can belong to more than one organization. Use the organization picker in the sidebar to move between them.

Switch

  1. Open the organization picker in the sidebar.

  2. Select the organization you want to use.

  3. Check the organization name before working with accounts, cards, or team access.

Good to know: your role and permissions can differ between organizations.

An Organization Is Missing

  1. Check that you used the email associated with the organization.

  2. If you created the organization, use the email you registered with.

  3. If an Owner or Admin invited you to an existing team, check that you accepted their invitation. See Accept a Team Invitation.

If your membership was removed or changed to Employee, you may no longer have dashboard access to that organization. Ask its Owner or Admin to check your membership.

Closed organizations don’t remain available for normal use.

Your personal profile and sign-in methods remain associated with your login. See Update Your Profile and Sign-In Email.


Need Help?

Contact us through the support widget or at [email protected] with your sign-in email and the name of the organization you expect to see.

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