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Track Spending on the Dashboard

Review balances, spending, decline rate, and top merchants on the dashboard for your organization or one account.

Use the dashboard to review balances and spending without opening every account.

  • Scope: Entire organization or one of the accounts available to you

  • Period: choose the time range for the spending view

  • Decline rate: keep it below 20%

Choose the Scope

  1. Open the dashboard.

  2. Select Entire organization or one of the accounts available to you.

The selected scope affects the balance, spending charts, merchant summary, and recent activity. Your access determines which data is available.

Choose the Period

Use the period controls to choose the time range for the spending view.

Tip: when comparing the dashboard with a CSV or the transaction list, use the same account scope and dates.

Read the Main Views

View

What it shows

Total balance

A summary of funds for the selected scope

Spend

Spending for the selected period

Decline rate

A view of approved and declined payment activity

Top merchants

A breakdown of spending by merchant

Cards and recent transactions

Shortcuts to the underlying records

Keep your decline rate below 20%. A rate above that is a reason to review the affected payments. The rate doesn’t identify the cause on its own — use An Ads Card Payment Was Declined to investigate.

Check a Figure

Open the relevant account or transaction for more detail. See Find and Review Transactions and Understand Your Account Balance.


Need Help?

If the figures still don’t reconcile, contact us through the support widget or at [email protected] with the scope, date range, and examples.

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