Skip to main content

Update Your Profile and Sign-In Email

Update your name, photo, and language, and change the email you use to sign in to Kolo.

Your personal profile follows you across the organizations you belong to. It’s separate from your organization’s details and from the information recorded on an issued card.

What you want to change

Where

Name, photo, interface language

Personal Settings

Sign-in email

Personal Settings → Profile

Cardholder details

Company name or logo

Update Your Profile

  1. Open Personal Settings from the sidebar.

  2. Update the available profile fields, such as your name, photo, and interface language.

Good to know: your language preference is also used for product emails where supported.

Change Your Sign-In Email

  1. Open Personal Settings → Profile.

  2. Enter the new email address.

  3. Open the confirmation email sent to the new address.

  4. Follow the confirmation link.

Until the change is confirmed, keep using your existing sign-in email.

Change Cardholder Information

Use Complete or Update a Cardholder Profile for the work email, phone number, date of birth, and name used for card issuance.

Updating your personal profile doesn’t rewrite the details recorded on cards already issued.

To update the company name or logo, see Update Your Organization’s Details.


Need Help?

If you can’t complete the email confirmation, contact us through the support widget or at [email protected] with your current sign-in email and the new address.

Did this answer your question?