A BIN must be enabled for your organization before your team can issue cards from it.
Who can do this: Owner or Admin
Where: Settings → BINs
After enabling: your team can choose the BIN when issuing cards
Enable a BIN
Open Settings.
Open BINs.
Review the options available to your organization.
Enable the BIN you want your team to use.
For the available Ads Cards product and its terms, see About Ads Cards.
Once a BIN is enabled, return to Issue One or More Cards.
Troubleshooting
Issue | What to do |
The BIN you need is missing | Contact your Kolo account manager or our support team. An account permission doesn’t add a new BIN to your organization’s available options. |
The BIN list in the issuance flow is empty | Ask an Owner or Admin to check Settings → BINs. |
Need Help?
Contact us through the support widget or at [email protected] with your organization’s name and the BIN you need.